Refund Policy

Every purchase of ResumeForge (USD $9.90 per optimization) is covered by a 7-day money-back guarantee. If you’re not satisfied for any reason — including if your ATS score doesn’t improve after optimizing — email us within 7 days of purchase and we’ll refund you in full, no questions asked.

To request a refund, email support@resumeforge.us with the email address you used at checkout (or your order receipt).

The following are always eligible for a refund:

• Technical failure: you paid but never received your optimized resume or exports due to a system error on our side, and we cannot fix it within 48 hours.
• Duplicate charge: you were charged twice for the same optimization.

Because the full rewritten resume and exports are delivered instantly after payment, refund requests made after the 7-day window are handled case by case and are generally limited to technical failures and duplicate charges described above.

Approved refunds go back to your original payment method via our merchant of record, typically within 5–10 business days depending on your bank or card issuer.

Please contact us first at support@resumeforge.us before filing a chargeback — we resolve eligible cases faster than the dispute process, and chargebacks may suspend your access while under review.